Contact us

Welcome

Our little shop is different because we wear hair extensions 24/7.

Bespoke, hand made couture hair extensions. Unlike any other store on the web. Each order is created just for you!

We work with 100% Remy Human Hair from India.

"If you don't look good, we don't look good!"
*insert cheesy smile here ;)

Shipping details

US orders over $100 are shipped via USPS 2-3 Priority Mail with tracking.
Orders under $100 are shipped via USPS First Class Mail with tracking.
International orders are shipped First Class with tracking.

*Expedited shipping is do-able! Please contact us for more information.

Refunds, returns & exchanges

Hair Extensions and Wigs are non-refundable due to sanitation laws and requirements.

Additional information

To better help us serve you - please read this entire Q&A.

We like to say "trust us...we are the pro's" and that is exactly the truth.
We can't guarantee the same exact color each and every time. The facts are the facts. Only factory made sets can do that and we appreciate the art of custom coloring.

What we can guarantee is 100% Indian Remy Hair, 100+ grams with quality clips, 100% hand made from beginning to end and a team of professionals on your behalf. It's like a trip to the salon without the wait!

That said, here are some random questions that have come across our emails...

Q: What lengths does your hair come in?
A: 18”, 20”, 22" & 24" = Clip in sets

1.5” - 2” Pieces and Weft Hair

10”, 12”, 14”, 16” & 18” = I-Tip, U-Tip and Tape Hair.

Q: What is the weight of each set?
A: Each set weighs 100+ grams with clips. Our sets are created with Indian Remy hair which means that the sets are lighter in weight and lighter texture than Asian hair.

Q: My hair is 10" and I want 24" hair extensions!
A: As with all extensions and this includes in our own salon...We would tell you NO.
The best blend is created when you keep it realistic. I mean after all, do you want everyone knowing that you are wearing hair extensions?

Q: How do I know what length to order?
A: Measure your hair from the ear to ends not from top to bottom. Email me and I will let you know.

Q: Do you use Manic Panic, Hot Topic or Directions Colors?
A: The answer is a big NO. Unless you specify that you want us to use “cheap” color that has zero stay power….

Q: Where do you buy your color and what techniques do you use?
A: Don’t take it personal. But we don’t share our tricks of the trade. We spend more time than we are willing to admit on formulating colors using ammonia free professional application techniques. We also mix colors from scratch - the old school way of doing things right.

Q: I want to custom order from you! How do I do this and how long will it take?
A: Custom orders are exactly that...custom! They take as long as needed and are not favored over other sales before you. Please send us photos and let's talk.

Q: What is Remy/Remi?
A: The hooked on phonics version: ”the cuticle is going in the same direction”. Also means that the way the hair was cut off the donor is the same way it is sown onto the weft. This is vital for hair that won't knot up and tangle like most hair on the market.

In layman’s terms, it’s good quality! 90% of hair sold in beauty supply stores is NOT remy. Even when it claims it is...

Q: So, you only use Remy?
A: YES! We wouldn’t sell you something we don’t wear ourselves.

Q: Why are your prices different?
A: We price based on the amount of color, length, density and time it takes to produce.

You would be surprised @ how long it takes to make one set of Peacock hair extensions. Seriously! Or the Brunette Wheat fade…both those sets take over 3 days to make. Being that we don’t use Ammonia we have to penetrate the hair and fortify it while depositing color that lasts! Oil delivery is time consuming but in the end your hair extensions will feel amazing. We definitely go the extra mile for you!

Q: OK, so, how do I wash my extensions?
A: Use only cold water and professional Hair Extensions Products ONLY. Brush FIRST before you wash. Air dry on a towel overnight.

Q: I want straight hair and your listings all say wavy. What gives?
A: We don’t work with Chinese hair. I could give you a long list of reasons for this but simply put, Caucasian hair is not like Chinese hair. It lacks body and volume. Further, Chinese hair has been stripped down in a caustic soda bath to make it appear more like our own hair. This results in dry and brittle hair! That said, we only work with high grade Indian and European. All good hair dries with a natural wave. Straight hair, if advertised as Indian or European, has been chemically altered. Which means, the hair will only look and feel good for a few washes and then will start to feel VERY dry and damaged.

If you want straight hair, use a flat iron.

Q: Can I curl, flat iron, blow dry?
A: Yes.

Q: Can I color this hair?
A: I don’t suggest it but you can. Being that there isn’t any natural heat from the head it can be hard to achieve even color. However, you may find that doing this by a heater or using your blow dryer will help activate the heat. I also suggest NOT using permanent color. This will open and dry out the cuticle.

Q: Can I send hair extensions to you, so you can color them?
A: No.

Q: Can I return an order if I don’t like it?
A: The answer is simple and it’s a no. All companies selling hair extensions have the same rules. If the package is open, it can't be returned. Similar to returning a swim suit that you wore. It just doesn't happen.

Q: MY HAIR IS THICK AND CUT BLUNT. WILL THIS BLEND RIGHT?
A: I AM ANSWERING THIS IN CAPITALS JUST TO GET OUR POINT ACCROSS. IF YOUR HAIR IS CUT BLUNT - I WOULD ADVISE TAKING YOUR HAIR EXTENSIONS TO A STYLIST AND HAVE THEM CUT TO BLEND WITH YOUR OWN HAIR.

Your are receiving professional hair extensions. You can't and shouldn't compare these to sets you buy at Sally's Beauty Supply or other walk in wig/weave shops. Our hair is Indian Remy. Light weight and blends for light to medium hair. If your hair is med-thick to thick, I suggest adding 6 x 2" clip in pieces to each order. It's a great way to "be sure" that you have just enough to do the job!

Q: Sometimes Etsy orders can take forever…I waited three months for my last order from a different shop. Will you take so long?!!!
A: We create on a first come first serve basis. Communicate with us and we can be clear on turn around time. YES, at times, I am working on orders until the weeeee hours of the morning. Because YOU needed me too!

Q: Are you doing all these orders by your self?!
A: I have a team that works with me. 90% of these orders are done by, “these two hands”. Why? Because the fade takes time and an imagination. It isn't as easy as it looks creating a fade without lines take patience and might I add....pride in the work being done just for YOU.

Q: Do you make these in your kitchen?
A: Part of me actually wishes I could say yes to this question LOL> only because that means I would be at home hanging out with my Golden Retriever and boyfriend. But, NO! We are a professionals and we make these extensions in my salon.

Q: Do you have any coupons?
A: We offer a discount coupon code to all return customers on Etsy. This code is not to be shared.

Q: Shipping to Australia? UK? Mars?
A: We will ship to wherever - Customs can be a pain in the ARSE but hey that part is out of our control. We provide you with tracking so you can follow the delivery from the get go.

Q: Can I visit your salon and have you do my hair?
A: Anytime!

Q: I visit your blog often and sometimes you are away working on hair and makeup for Film and TV or you are away in China/India and Europe. Will this affect my order?
A: I can't say that it will or won't. It's all about timing. However, I am big on communication. So if things for some reason are going to be later than planned, you will be hearing from me or my partner. If I am away from internet my team will respond to your messages in a timely matter. We are very upfront and communicative. It’s the only way to be!

Q: I am a blogger and video blogger star! Can you send me a free set of hair extensions so I can review them?!
A: Please email your analytics (blog hits) and URL to ninascreativecouture@gmail.com

Ombre Hair Extensions made just for you!

"Why do two colors, put one next to the other, Sing? - Pablo Picasso

Welcome to our little shop on Zibbet. Everything you see is hand crafted from beginning to end. We don't buy pre made sets of hair extensions from factories.

If you would like to custom create a set of couture hair extensions, please email me your photo and photos of inspiration and let us take it from there.

100% Human Hair
100% Indian Remy Hair